Cancellation rules

In case of cancellation :

  1. From the helper :
    • The customer will have the opportunity to find another helper. If not, the customer will be totally refund from his order.
    • The helper will get bad notation and will be penalized of one working hour on his next job.
  2. From the customer :
    • The helper will have the opportunity to find another job. If not, the helper will be paid one working hour as a compensation.
    • The customer will be refunded of his order less one working hour as a penalty.